MEDISHALA
Consultations
TalkPro is a walkie talkie brand based out of Chennai, India. The company was established in 1988 and since then it has been operating under CEO Capt. Anil Midha
ASSOCIATED BETWEEN: APRIL 2020 – MAY 2022
SERVICES: SOCIAL MEDIA MANAGEMENT
INDUSTRY: HEALTHCARE
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Descriptions
Challenges:
Navigating the Healthcare Landscape Online:
For Medishala, the challenge in social media handling was to navigate the complex healthcare landscape online. The goal was to establish a strong and credible online presence that not only reflected Medishala’s commitment to healthcare but also engaged and informed the audience in a rapidly evolving digital healthcare environment.
Building Trust and Credibility:
The challenge extended to building trust and credibility. Social media handling required a strategic approach to communicate medical information in a clear and accurate manner, ensuring that Medishala’s online presence became a trusted source for healthcare insights and information.
Objectives:
Educating and Informing the Audience:
The primary objective for Medishala’s social media handling was to educate and inform the audience. The focus was on creating a digital space where followers could access reliable and valuable healthcare information, stay informed about medical advancements, and engage with content that promoted health and well-being.
Fostering Community Engagement:
The objective was to foster community engagement. Through social media handling, the goal was to build a community around Medishala where individuals could ask questions, participate in discussions, and find support and guidance, creating a dynamic and interactive healthcare community.
Solutions:
Educational Content Creation:
To address the Challenges, Medishala invested in educational content creation. This involved producing content that ranged from informational articles and infographics to videos, ensuring that the audience received valuable and easily understandable healthcare information through various media formats.
Interactive Community Building:
Efforts were dedicated to interactive community building. Social media handling included actively responding to queries, encouraging discussions, and organizing interactive sessions that allowed followers to engage directly with healthcare professionals, fostering a sense of community and trust.
Results:
Trusted Source for Healthcare Insights:
Educational content creation resulted in Medishala becoming a trusted source for healthcare insights. The organization’s social media channels became go-to platforms for individuals seeking reliable information, tips, and updates related to healthcare, contributing to a positive and trustworthy online reputation.
Active and Engaged Healthcare Community:
Interactive community building led to an active and engaged healthcare community. Medishala’s social media handling efforts not only attracted followers but also created a space where individuals actively participated in discussions, sought advice, and shared their healthcare experiences, fostering a sense of community and support.
Positive Online Impact:
The combined efforts in educational content creation and interactive community building contributed to a positive online impact. Medishala’s social media handling not only disseminated valuable healthcare information but also created a digital environment that positively influenced the perceptions and behaviors of individuals, promoting health and well-being.
Medishala’s journey in social media handling reflects not only the establishment of a trusted healthcare resource online but also successful efforts in building an engaged and supportive healthcare community through educational content and interactive community building.